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FAQ

Your questions answered

Have questions about MatesBridge?

We’ve gathered answers to some of the most frequently asked questions to help you get started. Explore the FAQs, find what you need to know, and sign up today to start making the most of the app!

  • 1. What is Matesbridge?

    A real-life social bridge, Built for offline interaction and trust.
    Matesbridge aims to connect people through real-life activities and shared interests. It acts as a bridge between mates by enabling users to create, join, and enjoy meetups in a secure and interactive environment.

  • 2. Why use Matesbridge over other platforms?

    We go beyond chat and likes.

    • Real-time, real-place meetups
    • Verified participants via QR
    • Interest-based social discovery
    • Ratings & reviews to build trust
    • Full control over who sees you
  • 3. What can I do on Matesbridge?

    Plan. Join. Connect. Share.

    • Create or join meetups
    • See mates nearby
    • Track profile visitors
    • Rate people & build your credibility
    • Post memories to your Memory Wall
  • 4. How are meetups planned and managed?

    Planning a meetup is easy:

    • Add details such as the title, location, time frame, participant type, payment (if any), and cancellation policy.
    • Upload photos and a description to make it attractive.
    • Post it and review requests from users who want to join.
    • Approve or reject them based on their past ratings and profiles.
  • 5. How do you ensure safety and trust among users?

    Matesbridge incorporates:

    • Two-Factor Authentication and optional fingerprint lock.
    • QR Code check-in system to verify real participation.
    • User reviews and star ratings after each meetup.
    • Custom privacy controls: hide your profile, control visibility, choose who can interact with you.
    • Verification codes for sign-up with email/phone.
  • 6. What is the “Memory Wall”?

    The Memory Wall is your personal space where you can:

    • Share photos and stories from past meetups.
    • Tag mates and let others comment and react.
    • Show your activity and build credibility for future invites.
  • 7. What is “Mates Nearby”?

    It allows you to:

    • See other users using the app within your chosen radius.
    • Know how far away they are (without revealing exact location).
    • Connect instantly and invite them to activities.
  • 8. How do I know who visited my profile?

    Matesbridge shows you a list of “Profile Visitors” – people who have viewed your profile in the last 7 days. This encourages genuine interaction and adds transparency to user engagement.

  • 9. Can I hide my account temporarily?

    Yes. With our Hidden Mode:

    • You can make your profile invisible for a chosen period.
    • Only those in the same activity as you can view your profile during this time.
  • 10. How does the rating system work?

    After each meetup, users can:

    • Rate each other from 1 to 5 stars.
    • Leave public comments.
    • Like/dislike comments left by others.
    • This system helps establish trust and accountability across the community
  • 11. What are “Trending Locations”?

    These features help you discover popular places where many meetups are happening.

  • 12. How does Matesbridge support social discovery better than traditional apps?

    Unlike other platforms:

    • Matesbridge matches people with shared intentions and availability, not just random interests or photos.
    • It blends social networking with event planning, location intelligence, and real-world presence.
    • It enables spontaneous and purposeful interactions, leading to more meaningful experiences.
  • 13. Is there any fee to use the app?

    Matesbridge is free to join, with optional subscription plans that provide advanced privileges like:

    • Extended distance visibility.
    • Priority exposure for your meetups.
    • Enhanced profile control and analytics.
    • More details are available under the Subscription Plans section.
  • 14. Is Matesbridge safe and private?

    Absolutely.

    • Two-factor login + fingerprint option
    • QR code access for real meetups
    • Custom visibility settings
    • No data shared without consent

Still have questions?

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  • User Agreement

    Understand the terms and conditions of using Matesbridge, including your rights, responsibilities, and the rules of our platform.

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  • Matesbridge Community Guidelines

    Discover the standards of behavior that help keep Matesbridge a safe, respectful, and welcoming community for everyone.

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  • Privacy & Cookie Policy

    Find out how we use cookies and handle your personal information to improve your experience and protect your privacy.

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  • User Explicit Consent Declaration Form

    Review the specific permissions and declarations required for certain activities and data processing on Matesbridge.

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  • Information Notice on the Processing of Personal Data (GDPR Information Notice)

    Learn how Matesbridge collects, uses, and protects your personal information, and understand your rights under the General Data Protection Regulation (GDPR).

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  • Commercial Communication Consent

    Manage your consent to receive promotional messages, updates, special offers, and other commercial communications from Matesbridge.

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